With the advent of online shopping, it may look like malls have lost their luster, but that isn't quite true.
Mall mania hit Mumbai a long time ago, and it shows no sign of fading as more and more malls are seen popping up all over the city. While a lot of us enjoy walking around in a mall, gazing at the impressive array of stores, this simple and enjoyable activity can prove to be arduous for the elderly and those with mobility challenges.
Bent on changing this, technology-driven organization myUDAAN now offers a wheelchair assistant service at malls located in Navi Mumbai through their mobile app.
While everyone else in Uma Marolia’s family prefers spending their weekends at the mall, the 56-year-old doesn't fancy visiting these super crowded places. Not too long ago, Uma had an accident that injured her right leg, understandably leaving her hesitant about long walks.
Uma’s daughter recently took her to the Navi Mumbai based Seawoods Grand Central Mall despite her apprehensions. Much to Uma's relief, there was a wheelchair assistant who ensured she just focused on enjoying the time with her family rather than worrying about walking for too long.
Excited and relieved to see the wheelchair assistance service at the mall, former school teacher Uma Marolia told NewzHook that "the best part was that there was a helper available to push the wheelchair around." Contrary to what Uma expected, the assistant accompanied them everywhere.
This service is made available to the elderly and people with disabilities who visit malls and cinema halls in Navi Mumbai through myUDAAN mobile app to make travel and places more accessible. Ravindra Singh, the app's founder, noted that they already have 160 bookings after launching the service on July 10th.
Ravindra has been living with post-polio paralysis from birth, and as a result, he has never been to a mall. It is hardly surprising that Ravindra is leaving no stone unturned to change this situation for people with disabilities, bringing accessibility to their doorsteps.
Ravindra was on a tour to the Statue of Unity and couldn't find a wheelchair for himself since the available wheelchairs were all reserved for VIPs. On top of that, the place didn't have assistance either. This encouraged him to "start an on-demand assistance service”.
This service calls you to plan trips with a sense of security. You can use the myUDAAN app or call +91-93207-76611 for booking the on-demand assistance service, which will be available for two hours. You can click here to download the myUDAAN app from Google Store.
Image credit: myUDAAN/YouTube screencap