In India, thousands of people with disabilities are facing problems in their daily routines due to the lockdown which is now has been extended until 3 May. Over 3 lakhs of populations are living with disabilities in Tamil Nadu who are undoubtedly one of the worst affected states.
Since there is a helpline number started by the Commissionerate for the Welfare of the Differently-Abled to reach out to the differently-abled community and the elderly during this tough time.
According to officials, in a few days after the launch of this helpline number, they have got over 15,000 calls being made by people with disabilities across the state. The initiative has over 42 volunteers in their team to pick up the calls which are streamlined and assigned to concerned officials at district and taluk levels.
As per the reports giving by the officials, most of the calls they have got till now have asked for regular necessities, food, and medicines and health support.
Till now the initiative has reached out to 66,463 people across the Tamil Nadu which include the differently-abled community, the elderly and their family members. In their department, all the officials are in their best form to make it useful for the state, said Johny Tom Varghese who is the Director for the Welfare of Differently-Abled while speaking to The Hindu.
The reports say that there are software tools that help them to classify the calls based on the bigger priority. Later then with the help of a WhatsApp group, they forward the information to the concerned officials as members. There is an ID for every request giving by the people and its the work of the officials to track whatever their needs and requirements are and to complete them.
Moreover, over 131 government-run homes and NGOs for the differently-abled community are been helped by the team. They had also disturbed sweets to all the children living in these homes.
The initiative has got applause from the Disability rights groups across Tamil Nadu. But these groups have also suggested the team that there is a lot of work left to do.
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