It’s no surprise to hear news about corporations like Starbucks or Lowe’s involvement in progressive initiatives to help their employees and the community. Starbucks is often featured in the headlines with efforts to enlighten their employees about social issues, and they are particularly sensitive to the environment with their effort to ban plastic straws by 2020. Lowe’s participates in “Lowe’s Heroes”, a project designed to engage their employees as volunteers in various communities to rehabilitate facilities, centers, and homes.
Companies like Starbucks, Lowe’s and Giant Eagle have each partnered with the NOD (National Organization on Disability) to help create more inclusive places of employment for people with disabilities. Together with the NOD, Lowe’s has hired 400 people with disabilities for four of their distribution centers. The turnover rate among newly-hired workers was lower or equal to that of the employees without disabilities, according to a Lowe's Case Study.
Starbucks piloted a “Starbucks Inclusion Academy” at its distribution center in Carson Valley, NV, and later, established the academy at its York, PA plant. The program is a six-week on-the-job training program that helps people with disabilities gain work experience in distribution, warehouse and manufacturing operations.
In conjunction with the NOD, Starbucks was able to train 600 supervisors and other staff on how to effectively work with employees with disabilities. Starbucks and the NOD also developed a network of partners for the program. The Pennsylvania Office of Vocational Services in York, PA, is one such component of the network that enables Starbucks and the NOD to best utilize, train and manage employees with disabilities.
Dever Maserang, EVP of Global Supply Chain Operations at Starbucks, said about the collaboration with the NOD, “NOD was an invaluable partner in helping us launch the Starbucks Inclusion Academy” and that the NOD was “able to provide training for Starbucks supervisors at our York Roasting Plant on how to manage individuals with disabilities.” You can learn more about the NOD & Starbucks Inclusion Academy here.
Image credit: Photo by Rod Long on Unsplash