A couple of weeks ago, Kolkata Airport was in the major headlines in the news as there was a report made by a group of disability rights activists that the airport officials are harassed and discriminated them.
After those allegations were put on them, the Airport authorities made a promise that the Airport will go over its boundaries and be accessible for wheelchair users.
There are disabled-friendly toilets, low height flight information displays, tactile studs at the departure level, wheelchair-friendly help desks and retiring rooms. In case you thought I am describing any American country, Go read on you will be surprised.
Recently, there are few accessible features revealed of the Kolkata Airport. Following the allegations of being inconsiderate and rude towards the people with disabilities, the authorities of Kolkata airport are trying to amend their run-down reputation.
The major allegations were put on some airline employees and the Central Industrial Security Force (CISF) official because they had harassed a disability rights activist group who were traveling from Kolkata to New Delhi for an important conference.
After this day, officials of the Airport had kept a word that they will take a step towards this matter and will also train the staff that how they should show good behavior towards passengers with disabilities.
The wheelchair-friendly facilities have been announced on social media and along with the photos of the makeover in a month as after the incident had taken place, this hard work truly needs appreciation.
While speaking to Times of India, the Director of Kolkata Airport, Kaushik Bhattacharjee said the complaints of the airport that it is not accessible had started in August this year. "We have started the process of upgrading the facilities to provide barrier-free access to passengers with reduced mobility. Our motto is to ensure that every passenger gets to negotiate through the airport without seeking assistance".
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