The 'Outstanding' care home deserves all the praise for their initiative of providing extremely cheerful experience to the residents.
This care home has come up with this idea of date nights along with the summer Olympics in Hartburn. The CQC (Care Quality Commission) inspected this care home that takes care of 26 People (Senior Citizens).
The care home received 'outstanding' as their overall rating because of the creative service. As per the inspection report of CQC, December 18, "The service was particularly creative at keeping people active and involved, to make a real difference to their wellbeing.
"This included arranging a 'summer Olympics', wheelchair ice skating or trips out on a boat, where people actively got to take the wheel and steer the vessel.
"One person told inspectors, 'I loved the boat trip, we will have to do it again when the weather is good!'"
The report mentioned how people staying here develop close connections and that's why the idea of intimate dinners works in favor of the residents of the care home.
The report says, "When people living at the service had developed close personal relationships, staff arranged intimate dinners for them, as well as 'date night' activities to enjoy together".
The report further mentions how these services have made a huge impact on their lives and help to fulfill their dreams. For instance, one of the persons had a wish to race a supercar on the track and the staff helped the person to make this dream come true.
The journey from 'Good' to 'Outstanding'
Previously, the rating of this care home was 'good'. While relatives and people staying there knows how to file a complaint if required but they said they never find a reason to file one.
One of the relatives mentioned in this report, "We have no reason to complain. If we were not sure about anything, we would always ask, and they would sort it."
Ann McCoy, an Adult social care cabinet member says, "To be rated ‘outstanding’ is a fantastic achievement and puts this home among the very best in the country. I’d like to thank and congratulate everybody involved." Source.
Image credit: https://www.ticino.ch/pictures/infoturistica/verybig4/139642-02.jpg